How can I make a second return ?
Terms for a second return
We accept only one complimentary return per order. If you need to make a second return, it will be at your own expense (unless you return your pieces directly to one of our Ateliers).
Please ensure that all items are returned in their original, unworn condition, with all accessories and labels still attached.
Please note: all purchases made at Le Bon Marché must be returned directly to Le Bon Marché.
If you wish to make a second return, the process will vary depending on your delivery country.
Please find the steps for a second return below:
1. Create your return
- Log into Octobre-Éditions.com or on Octobre App
- Go to My account > My returns, click on 'Make a return' and select the relevant order number, and follow the instructions.
2. Prepare your return parcel
- Pack the pieces you wish to return along with the attached form into a box of your choice (If you're reusing the original delivery box, be sure to remove the original shipping label before attaching your new return label).
- Send your parcel to the following address:
40 Kingsbridge Rd
Piscataway, NJ 08854
Kuehne + Nagel ℅ Sezane
3. Send the parcel
- Choose the shipping carrier of your choice to send your return.
- Make sure to drop off your parcel within 30 days and keep your proof of postage until your return is fully processed.
1. Create your return
- Log into Octobre-Éditions.com or on Octobre App
- Go to My account > My returns, click on 'Make a return' and select the relevant order number, and follow the instructions.
2. Prepare your return parcel
- Pack the pieces you wish to return along with the second return form into a box of your choice (If you're reusing the original delivery box, be sure to remove the original shipping label before attaching your new return label).
- Send your parcel to the following address:
SEZANE
C/0 KUEHNE-NAGEL
Bâtiment 1
ZAC du VAL BREON
AVENUE LOUIS RENAULT 1877 1944
77610 CHATRES
FRANCE
3. Send the parcel
- Choose the shipping carrier of your choice to send your return.
- Make sure to drop off your parcel within 30 days and keep your proof of postage until your return is fully processed.