How to do a second return ?
You have 14 days* after receiving your order to return items to us.
Items must be returned in their original, unworn condition, with all accessories and labels attached.
If you would like to return an item you think is faulty, please click here and do not use the label in the parcel. If you use this label, our logistics workshop could take a long time to process your return and issue your refund.
Items ordered online or at our Appartements can be returned to our Conciergeries or Appartements, or remotely.
All purchases made at Le Bon Marché can only be returned to Le Bon Marché.
We only accept one return per order. A second return will be at your own expense (except if you make a return directly in one of our stores).
If you wish to make a second return, you will have to follow different modalities according to your delivery country.
1. Go to My account
- Log into sezane.com to create your return in My account > My returns.
- Click 'declare a return' and choose the order number in question, then follow the instructions.
2. Prepare your return parcel
- The second return of your order is at your charge.
- You will have to return the parcel to the following address, by slipping the attached form into the parcel:
SEZANE
C/0 KUEHNE-NAGEL
Bâtiment 1
ZAC du VAL BREON
AVENUE LOUIS RENAULT 1877 1944
77610 CHATRES
FRANCE
3. Send the parcel
- Use the mode of transport of your choice to make your return.
- Drop off your parcel within 14 days and keep the proof of postage of your return.
1. Go to My account
- Log into sezane.com to create your return in My account > My returns.
- Click 'declare a return' and choose the order number in question, then follow the instructions.
2. Prepare your return parcel
- The second return of your order is at your charge.
- You will have to return the parcel to the following address, by slipping the attached form into the parcel:
AMS
118 Denison Street
HILLSDALE NSW 2036
Australia
3. Send the parcel
- Use the mode of transport of your choice to make your return.
- Drop off your parcel within *30 days and keep the proof of postage of your return.
1. Go to My account
- Log into sezane.com to create your return in My account > My returns.
- Click 'declare a return' and choose the order number in question, then follow the instructions.
2. Prepare your return parcel
- The second return of your order is at your charge.
- You will have to return the parcel to the following address, by slipping the attached form into the parcel:
Sezane C/O Logfret
300 Boulevard Marcel-Laurin Suite SS1
ST LAURENT, QC H4M2L4 CA
3. Send the parcel
- Use the mode of transport of your choice to make your return.
- Drop off your parcel within *30 days and keep the proof of postage of your return.
1. Go to My account
- Log into sezane.com to create your return in My account > My returns.
- Click 'declare a return' and choose the order number in question, then follow the instructions.
2. Prepare your return parcel
- The second return of your order is at your charge.
- You will have to return the parcel to the following address, by slipping the attached form into the parcel:
40 Kingsbridge Rd
Piscataway, NJ 08854
Kuehne + Nagel ℅ Sezane
3. Send the parcel
- Use the mode of transport of your choice to make your return.
- Drop off your parcel within *30 days and keep the proof of postage of your return.
1. Go to My account
- Log into sezane.com to create your return in My account > My returns.
- Click 'declare a return' and choose the order number in question, then follow the instructions.
2. Prepare your return parcel
- The second return of your order is at your charge.
- You will have to return the parcel to the following address, by slipping the attached form into the parcel:
UKP Worlwide Sezane
Unit 12 Century Court
Westcott Venture Park
HP18 OXP Aylesbury
3. Send the parcel
- Use the mode of transport of your choice to make your return.
- Drop off your parcel within 14 days and keep the proof of postage of your return.
1. Go to My account
- Log into sezane.com to create your return in My account > My returns.
- Click 'declare a return' and choose the order number in question, then follow the instructions.
2. Prepare your return parcel
- The second return of your order is at your charge.
- You will have to return the parcel to the following address, by slipping the attached form into the parcel:
SEZANE
C/0 KUEHNE-NAGEL
Bâtiment 1
ZAC du VAL BREON
AVENUE LOUIS RENAULT 1877 1944
77610 CHATRES
FRANCE
3. Send the parcel
- Use the mode of transport of your choice to make your return.
- Drop off your parcel within 14 days and keep the proof of postage of your return.