Do I have to pay taxes and/or customs charges?
Taxes are included in the price of the item. For most countries, the carrier will not require a duty fee for delivery.
If you wish to return your order, taxes will be automatically refunded at the same time as your order.
However, there are exceptions:
Taxes and customs charges aren't included in the item price for any order. The amount of tax is calculated and added to your basket once you have entered your delivery address. The carrier may charge customs charges on delivery. In the event of a return, taxes will be refunded at the same time as your order. If you have paid customs charges on delivery, it is your responsibility to contact the carrier to obtain a refund.
If you need proof of a return, contact Octobre Customer Services by clicking here.
The amount of sales tax is calculated and collected at the time of payment, once your delivery address has been entered. In the event of a return, the amount paid will be refunded.
Customs charges are included in the item price. No charges will be levied by the carrier. In the event of a return, the taxes will be automatically refunded.
Taxes and customs charges aren't included in the item price and the total payable isn't shown at checkout. The carrier may ask you to pay them on delivery. In the event of a return, we can't refund the costs paid at the time of delivery.
If you need proof of a return, contact Octobre Customer Services by clicking here.
Taxes and customs charges aren't included in the item price and the total payable isn't shown at checkout. The carrier may ask you to pay them on delivery. In the event of a return, we can't refund the costs paid at the time of delivery.
If you need proof of a return, contact Octobre Customer Services by clicking here.
Taxes and customs charges aren't included in the item price and the total payable isn't shown at checkout. The carrier may ask you to pay them on delivery. In the event of a return, we can't refund the costs paid at the time of delivery.
If you need proof of a return, contact Octobre Customer Services by clicking here.
Taxes and customs charges aren't included in the item price and the total payable isn't shown at checkout. The carrier may ask you to pay them on delivery. In the event of a return, we can't refund the costs paid at the time of delivery.
If you need proof of a return, contact Octobre Customer Services by clicking here.
The amount of sales tax is calculated and collected at the time of payment, once your delivery address has been entered. In the event of a return, the amount paid will be refunded.
DDP: for orders totaling more than $800, customs charges will be calculated and collected at the time of payment.
Delivery will therefore be made as per a "DDP" Incoterm (Delivered Duty Paid) and you won't have to pay any additional charges at the time of delivery.
Depending on the regulations in force, charges may be levied by the carrier at the time of delivery. In the event of a return, we can't refund the costs paid to the carrier on delivery.
If you need proof of a return, contact Octobre Customer Services by clicking here.