Can I have my item repaired?
Our Conciergerie service can repair your items:
For leather goods, our teams repair (subject to available stocks):Zippers: free
-Clasps: €22 or €30 (depending on style)
-Seams: free
-Lost fixings (broken poppers, broken chain, etc.)
-Minor damage
For shoes, our teams can:
-Attach soles: €15
-Reassemble: €36
For ready-to-wear, our teams can, free of charge:
-Replace buttons
-Sew up seams
-Sew up certain tears if they can be repaired
We only repair items purchased on our website, at one of our Apartments or at Le Bon Marché.
For remote support, click here.
For immediate attention, visit one of our Conciergeries.